All tagged Machine learning
To deliver exemplary user experiences within the confines a chatbot requires not viewing data as just a by-product of the apps, but a critical feature that enables organisations to identify the goals of visitors to their platforms, apps and websites.
What are users’ goals, and how do you leverage chatbot data in a way that helps them take action, make decisions and achieve their goals?
A key success factor for chatbots and natural language user interfaces is how well they can support user needs in the conversational process seamlessly and efficiently.
The weather affects 70% of companies globally, with weather variability costing more than €560bn in Europe. And an estimated US$2 trillion worldwide for businesses operating in retail, consumer goods, apparel, transportation, utilities and food processing.
Climate change will make the winters in the UK wetter and the summers more prolonged and extreme. According to weather ads, in the USA 33% of business activity is sensitive to weather fluctuations.
As organisations migrate from a product-centric stance to more of a customer-centric orientation. Retaining existing customers, has become one of the key mantras for success.
Customer churn management can be a useful tool to gain competitive advantage, within industries, where the ability to switch from one brand to the other is relatively easy.
The past decade has seen a Tsunami of data produced within and outside the healthcare apparatus. Modern inquiries into determining healthcare outcomes at an individual level and across populations. Requires significant trans-disciplinary expertise to extract valuable information, and gain actionable knowledge to deliver positive healthcare outcomes.
The graphs and dashboards below are a representation of data scraped from Booking.com a well-known online travel marketplace. This data-set contains 515,378 customer reviews and the scoring of 1,492 luxury hotels across Europe. Located in Spain, the United Kingdom, France, Italy, Austria, and the Netherlands.
As, the mobile-only phenomenon begins to take hold in the travel sector. A significant percentage of smartphone owners across the globe are actively researching, booking and planning their entire trip using a mobile device.